“This is such a sad story. Thankfully, it is rare that we see cases as bad as this, but I hope that with the extreme pressure on the ambulance service currently this sort of thing is not about to increase.
It is always very sad to lose a loved one at such a young age and when it is down to somebody else’s negligence certainly they should be entitled to compensation. I hope that this lady is successful in her legal claim, but suspect that it will bring little comfort to her.”
A widow is suing an ambulance trust after it dispatched a private ambulance whose crew failed to spot her husband was starting to have a heart attack. The East of England Ambulance Service NHS Trust uncovered a series of failures and has apologised to Kim Page for the death of her husband Gary. It described the leader of the crew as "complacent" for not heeding the concerns of a more junior colleague. A coroner last month found "serious failings" in Mr Page's care. The episode has shone a spotlight on the greater use of private ambulances in attending emergency calls. Mrs Page is taking civil action against East of England Ambulance Service and Private Ambulance Service Ltd for damages.